FAQ
Discover answers to common
questions
We are a company motivated by the potential for financial innovation to change the world. With a catalog of solutions underway, we put together some answers to the most popular questions received about international money transfers, global money exchange and financial inclusion.
What are our Core Values at Finex Solutions?
We are a global team of experts collaborating to revolutionize financial services through technology, guided by three fundamental principles:
- Simplicity: Great technology is memorable because it’s easy to use. We ensure that our solutions cater to every use case, avoiding any barriers that get in the way of customer satisfaction.
- Inclusive Innovation: We firmly believe in making financial innovation accessible to everyone. We work tirelessly to make this a reality with every product we develop and release into the market.
- People-First Approach: From our team to our clients and every step in the value chain, we prioritize people above all else.
What’s your Leadership structure?
Our leadership team, with extensive global experience and expertise, covers various functions including product, engineering, compliance, operations, strategy, sales, and marketing and are all committed to our vision of serving our diverse user base.
Where are Finex Solutions offices located?
We have two offices across North America. Our corporate office is based in Delaware at 254 Chapman Rd, Ste 208, Newark, DE 19702. We also operate out of Ottawa, Canada, at 1698 Grove Rd, Ottawa, Ontario, K2S 2R3.
How many products does Finex Solutions have in the market today?
We are a software company focused on people, and we create innovative fintech solutions to solve everyday problems. Our apps and technical solutions help retail, B2C, and B2B clients easily transfer money, save, and pay bills and services online. We make these processes faster and safer for everyone.
Sendmonee is our first product in market offering innovative financial technology solutions for today’s social and economic needs. Sendmonee combines advanced technology with an easy-to-use design to help individuals and businesses manage their financial transactions. This powerful platform meets the changing demands of the financial world, providing a reliable and efficient way to handle money in an increasingly digital ecosystem using peer-to-peer technology.
What compliance measures are taken to secure your products?
We prioritize making global payments both secure and simple. Launching first in Canada, we have ensured compliance with KYC and AML standards by securing our FINTRAC license before the app’s release making sure our users enjoy seamless and secure international transactions with Sendmonee and any further applications we roll out into the market.